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Forgot User Name? Parents: Please use first three of your last name, first 3 of your first name. All lowercase. (i.e. John Smith - smijoh) If you have forgotten your password, please use "I forgot my password" link to retrieve it. If you are still having issues logging into the system, please open a ticket at: https://chelmsford.incidentiq.com/guest/TKHNDKXH/parent-support#top